User Data Security

We place a high priority on the security of user information. We never process or store any user passwords; all login processes are securely verified by Google, ensuring that your account information is not exposed or misused. Additionally, we strictly adhere to the principle of data minimization, collecting and using only the most essential user information to maximize the protection of your privacy.

Payment Security

All payment transactions are conducted through verified third-party payment platforms and are completed exclusively in web browsers. During the entire payment process, you can always see the full URL, ensuring a transparent and secure payment environment. We do not process or store your credit card information, entirely eliminating the risk of payment data leakage.

Communication Encryption

We use HTTPS to encrypt all communications between the app, web pages, and our servers. HTTPS combines SSL/TLS encryption technology, ensuring that data cannot be intercepted or tampered with during transmission. Neither network operators nor government agencies can access the content you view or interact with on our platform, guaranteeing the privacy of your online activities.

Permission Management

Our app only requests the most basic permissions necessary for functionality. We do not access any sensitive information unrelated to the app and strictly follow the principle of “least privilege” to ensure that your device data and personal privacy are not exposed to unnecessary risks.

VPN Usage Recommendation

Given that we have already implemented advanced encryption technologies to protect your data, you typically do not need to use a VPN when using our services. However, if you have higher demands for network privacy or are accessing our site from regions with restricted internet access, using a VPN can provide you with an additional layer of protection, ensuring that your online activities are more anonymous and secure.

Android TV:Install Downloader app on your tv if you are not install it yet, and open it,then enter https://www.movieboxpro.app/tv to download  MovieBoxPro tv.

Please make the MAC APP full screen first, and then click play to display the subtitles.

We confirm that there is this problem in macOS Monterey.

You can long-press the episode, and then select the status of the episode's progress.

If you encounter any technical problems, please contact us via email：<[email protected]>

Please send it to us after recording the screen.please state clearly what device is used to play it, what specific video is, and what kind of problems have occurred. To facilitate our technical staff to solve your problem as soon as possible   

You just need to press and hold the video you want to delete, and then select "Delete"（for ios）

Please find "Select Subtitle Automatically" in "Settings" and click to open.

If it doesn't work when you use chrome cast, you can try "all cast". First click "Cast with other app" and then select the first AllCast.

Please try to turn off 'direct3d' on settings.

If you’re experiencing slow loading times, please run a full speed test within our app and switch to a faster server if available.

All speed test results are recorded in our backend to assist us in diagnosing and resolving any issues when you provide feedback.

Given the vastness of the world, we have strategically placed server nodes in all major regions and partnered with top CDN providers to enhance speed and performance.

Please note that CDN acceleration is available exclusively to VIP users.

If the speed in your area remains suboptimal, we recommend downloading the movie for offline viewing later.

This version communicates the same information in a clear and professional tone.

Go to Settings-Tap on Invitation Code-Then tap Create-Your Invitation code will be genarated-Tap on the Invitation code-Your code will be copied-Now you can send it to your friends

the user's position must be no more than 1 km from the generator, and the invitation code should be used within 20 minutes after the generation, otherwise it will be invalid.

Your security is our utmost priority. We use the latest HTTPS technology to encrypt all traffic between the app and your device, making it impossible for network operators or government entities to know what movies you have downloaded or watched. You can use our service with complete peace of mind.

Unlike platforms that rely on P2P technologies such as BitTorrent, WebTorrent, or Popcorn Time—which are illegal in many countries—we do not use such methods. Please exercise caution when using torrent streaming apps or websites, as they may expose you to legal risks.

https://www.movieboxpro.app/index/article?id=31

We do not support changing your email address. If your email is stolen,，you can only retrieve your MBP account by retrieving your email, because our APP is bound to Google Mail, so you can only log in to MBP through Google Mail

Free :

360 only

Ads.

VIP

ORG source,HD,FHD,360

No Ads.

Apple TV APP,android TV APP

High-speed

Before you buy, you are free to use the free version.
The free version includes all features, but the clarity of resources is different.
If you paid through the IGV website, you can apply for a refund on the order page of the IGV website.

If the member is already a VIP, the invitation requires the member's consent, and the original VIP time will disappear after consent.

More about Family Package

If you are already a VIP member, you can upgrade to a family package at any time.
You need to pay for the family package again, and the old VIP balance will be converted into the new package time.
E.g:
You are currently purchasing a one-year VIP package for US$23.99, which has been used for 6 months, and there is about US$12 remaining. If you want to upgrade to the new one-year family plan, you still need to pay 35.99 US dollars ($0.1/day).
The new package time is: 485 days=12/0.1+365
At present, you can't downgrade from family package to ordinary VIP package by yourself, please contact us if you need it.

We are using Google's account login to verify.

If you have more than one Google account, please add another account to Google.com and then try to log in to our app when prompted to choose that account to log in.

On some devices with older systems, such as TVs and BOXs, accessing our website will prompt a certificate error.

Known devices: windows 7 and earlier systems，LG TV base WEBOS 4.0 before.

You will need to import the root certificate manually.

Download it at

https://letsencrypt.org/certs/isrgrootx1.pem

https://letsencrypt.org/certs/isrgrootx1.der

How to import, please Google the device name and install the certificate

Reference links:

https://www.lgwebos.com/topic/7866-lg-webos-40-and-below-letsencrypt-root-certificated-expired/

https://letsencrypt.org/certificates/

https://letsencrypt.org/certs/isrgrootx1.der

If you have an Apple tv 3 generation, you need to use the screen mirror function or AirPlay. 

If you want to screen mirror ,Please open Screen Mirror in control center before play, and then click to play.

Support for all Chromecast protocol devices, such as Google 1st to 3rd generation, and Ultra 4K.
Support mibox, some smart TV.

Change audio track is not supported when casting witch chromecast by default.

But there is a way to change audio track when casting with chromecast.

1.Switch to VLC engine.

2.Open chromecast dialog,then click 'Another way'.

3.Select a chromecast to cast,then you can change audio track as usual.

This way need you to keep MovieBoxPro open,if you close the play page,the cast will stop.

There is no limit on the number of devices, but based on the principle of fairness, we will limit the abuse of resources and account sharing, and block accounts without prior notice.

10 devices can manage the device freely under each account, but the total number cannot exceed.

10 Browser login restrictions. If you upgrade your system, or log in with a different browser on the same phone or computer, it counts as a separate device.

The family package can be watched on 4 screens at the same time.
For other types, only one screen can be online.

If you have more than 10 devices ，Please delete redundant devices in the device management department. The total number of "APPS" and "BROWSER" should not exceed 10 devices

It is not a version downloaded from the official, it may not appear this button, you can re-download it on the official website.https://www.movieboxpro.app

https://www.movieboxpro.app/index/article?id=5

You can delete APP and reinstall.https://www.movieboxpro.app

Please use Tickets to submit to us. Our app is focused on English speakers, mainly in North America and Europe.
Non-English resources are generally not included unless they are particularly well-known movies or TV.

Sorry, the web version does not support changing audio.

We have optimized channel switching on ios7.3, android 7.0 version, please update to the latest version.

https://www.movieboxpro.app/index/article?id=34

ChromeCast can't switch audio track.

We currently support APPLE TV, please refer to our download channel for details.